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Manage Registrations for a Group

IT departmental administrators, student organization leaders, and support staff should use this page to learn how to manage network registrations for a group.

1. Learn Which Tool to Use

Computing Services currently maintains two registration systems. Use these guidelines to determine which system to use:

• Use GetOnline for user networks (most common)
  You’re connecting to the default user network in any building.

• Use NetReg for all non-user networks*
  You’re connecting to a network other than the default user network in any building. These networks host devices like printers, card readers, and monitoring systems.

*Excludes a small number of networks used for administrative purposes, including some for FMCS. If you don’t see your non-user network in NetReg, try using GetOnline.

2. Manage Network Registrations

Each task contains instructions for both registration systems. Choose which system to use based on the criteria listed in Step 1: Learn Which Tool to Use.

Register a New Device

GetOnline

1. Visit . 
2. Select your form based on your location.
3. Complete the form in its entirety and click Submit.

NetReg (Wired Network Only)

1. Visit and click Enter.
2. Click Register New Machine.
3. Select a Building, click Continue, and then select a Subnet.
4. Enter the following information:
   • Hostname (optional) – a nickname used to identify your device.
   • Domain Name - select andrew.cmu.edu unless your group is listed.
   • Hardware Address - see Find Your MAC Address for help.
   • Affiliation
5. Click Continue.

Please allow 30 minutes for your registration to process.

Transfer an Existing Registration Between Users

GetOnline

1. Visit .
2. Click on the hostname of the registration you want to transfer.
3. Select Assign this device to another user instead of yourself.*
4. Enter the new user’s AndrewID and click Submit.

*Note, this option is only available for Departmental IT administrators or other group members with administrative privileges. If you don’t see this option and believe you should, contact the Help Center at it-help@cmu.edu. 

NetReg

1. Visit and click Enter.
2. Select the device you want to transfer.
3. Click View/Update Protections.
4. Enter the following under Add user/group to protection:
   • Identity – the user’s Andrew userID
   • Under Level Rights, check Read and Write options.
5. Click Add Protection.

You can locate the Andrew userID of the new user under the Identities assigned to the registrations. Once transferred, you may click Delete next to your Andrew userID. The device information is available to the group list, but will no longer appear under your name.

Remove a Registered Device

GetOnline

1. Visit .
2. Locate the registration you’d like to remove and click Delete.

NetReg

1. Visit and click Enter.
2. Select the device you want to remove.
3. Click Delete Machine.
4. Click Yes, delete this machine.

Add or Remove Group Members

GetOnline

Manage group membership in Grouper. If you’re not a group administrator, talk with your supervisor to learn who in your group has administrator privileges. If you’re unsure, email it-help@cmu.edu. 

Note: Affinity- or role-based groups, such as your status as a staff or your membership in your division, are managed automatically by Identity and Access Management Services.

NetReg

1. Visit and click Enter.
2. Click Groups/Departments.
3. Under Group ID, click your group name.

If you have permissions to manage membership, you should see an option to Add User to Group. If you’re not a group administrator, talk with your supervisor to learn who in your group has administrator privileges. If you’re unsure, email it-help@cmu.edu.

Add or Remove Administrators

GetOnline

To add or remove group administrators, email it-help@cmu.edu. 

NetReg

1. Visit and click Enter.
2. Click Groups/Departments.
3. Under Group ID, click your group name to manage permissions for members.

Only key administrators can add or remove administrators. Email it-help@cmu.edu to become a key administrator for your group.

Retain an Expiring Device Registration

GetOnline

Computing Services will announce the registration retention process soon. Check back for more details.

NetReg

1. Visit and click Enter.
2. Click View Expiring Machines.
3. Select the name of your group and click Refresh.
4. Click Retain.