Facilities-Related Repairs – Who Pays for What?
The list below is meant as a guide – actual charges may be assigned differently for specific issues or requests. For any item listed as "customer funded," please include a charge number on the service request form. You can also view our rates or request a cost estimate for your project.
| Interior Repairs and Maintenance | |
| Access control system repair and life cycle replacement (university standard systems) | FMS |
|
Access control system battery replacement on WiFi and Wireless access control doors |
FMS |
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Access control system operation, including access privileges, schedules and reports |
Customer Funded |
| Alarm systems | Not FMS |
| Carpet: offers standardized prices for their products to Carnegie Mellon. Visit the Shaw website to select your products. Then, contact Jenn Rogers to get a quote and schedule installation. | |
| Carpet repair and replacement in common areas | FMS |
| Carpet repair and replacement in restricted areas controlled by the departments | Customer Funded |
| Ceiling, flooring and walls in common areas | FMS |
| Ceiling, flooring and walls in restricted areas controlled by the departments | Customer Funded |
| Classrooms - controlled by the departments | Customer Funded |
| Classrooms - Registrar controlled | FMS |
| Clocks | Customer Funded |
| Computers, servers, UPS, communications outlets, WiFi, AV, etc. | Not FMS |
| Damage or vandalism caused by occupants | Customer Funded |
| Damage/repairs of ceiling, floors and walls caused by flooding, equipment failure, fire, etc. | FMS |
| Damage/repairs of data cables, outlets, AV caused by flooding, equipment failure, fire, etc. | Not FMS |
| Damage/repairs of furniture and equipment caused by flooding, equipment failure, fire, etc. | Not FMS |
| Doors and associated hardware - repair | FMS |
| Doors and associated hardware - new/modification in areas controlled by departments | Customer Funded |
| Dust-collector maintenance to ensure safe operation | FMS |
| Elevator maintenance services | FMS |
| Emergency generator testing - life safety generators | FMS |
| Emergency generator testing - for generators installed for specific department use | FMS |
| Existing doors and hardware | FMS |
| Interior common areas, lobbies, stairwells and restrooms | FMS |
| Interior glass walls or windows | Customer Funded |
| Interior signs, nameplates and directories | Customer Funded |
| Key requests and access control programming | Customer Funded |
| Key requests - changing locks due to lost keys | Customer Funded |
| Kitchen appliances, exhaust hoods, fans, etc. | Customer Funded |
| Light bulbs (except special lamps or lights built into furniture/casework) | FMS |
| Painting/wall treatments of interior program spaces | Customer Funded |
| Private restroom plumbing systems and fixtures | Customer Funded |
| Public restroom plumbing systems and fixtures | FMS |
| Roof repairs | FMS |
| Utilities (central electric, HVAC, plumbing, etc.) - repair existing utility services | FMS |
| Utilities - extending utilities for new department-generated requirements | Customer Funded |
| Video surveillance systems | Customer Funded |
| Window repair and broken glass | FMS |
| Appliances, Art, Equipment, Furniture | |
| Appliances such as freezers, refrigerators, ice makers, kitchen and food service equipment | Customer Funded |
| Artwork | Customer Funded |
| Fire extinguisher maintenance and replacement | FMS |
| Fume hoods and biosafety hoods maintenance to ensure safe operation | FMS |
| Fume hoods, biosafety hoods, tissue culture hoods renewal or replacement | Customer Funded |
| Furniture or cabinetry - including bookcases and department bulletin boards, moveable partitions | Customer Funded |
| Fixed furniture in Registrar-controlled classrooms | FMS |
| In-house labor required to service, install and replace screens in Registrar-controlled classrooms | FMS |
| Parts, replacements or subcontractor repair services for screens in Registrar-controlled classrooms | Media-Tech |
| HVAC system modifications and/or upgrades to meet program changes | Customer Funded |
| Indoor plants | Customer Funded |
| Research constant temperature rooms | Customer Funded |
| Research equipment | Customer Funded |
| Window air conditioners, portable space heaters and fans | Customer Funded |
| Window treatments, such as blinds or drapes, in areas controlled by departments | Customer Funded |
| Exterior and Grounds | |
| Athletic field care | FMS |
| Artwork, plaques, memorials, etc. - exterior | FMS |
| Exterior building signs | FMS |
| Extra trash/recycling services outside of scheduled services: event cleanup | Customer Funded |
| Fixed benches and tables | FMS |
| Grounds maintenance | FMS |
| Grounds maintenance in restricted areas controlled by the departments | Customer Funded |
| Kiosks and directories | Customer Funded |
| Outdoor moveable furniture, such as patio chairs and picnic tables | Customer Funded |
| Paving repairs to pathways and roads in common areas | FMS |
| Paving repairs to pathways and roads in areas controlled by the departments | Customer Funded |
| Snow removal | FMS |
| Street lighting | FMS |
| Street lighting in restricted areas controlled by the departments | Customer Funded |
| Underground utilities | FMS |
| Cleaning, Trash and Recycling Services | |
| Carpet cleaning (annual) | FMS |
| Extra custodial services outside of scheduled services: event cleanup | Customer Funded |
| Extra custodial services outside of scheduled services: non-scheduled carpet cleaning | Customer Funded |
| Pest control | FMS |
| Private workspace cleaning (weekly) | FMS |
| Public space cleaning - hallways, classrooms, restrooms, conference rooms | FMS |
| Scheduled trash removal/recycling/compost | FMS |
| Trash removal/recycling/compost - extra pickup for events or bulky items | Customer Funded |
| Walk-off mats at entrances - generic mats | FMS |
| Walk-off mats at entrances - custom mats | Customer Funded |
| Window washing - exterior cleaned annually | FMS |
| Window washing - interior | FMS |