Staff Supervisory Awareness Program
Program Goals
The program enables supervisors to:
- Build a foundation of core human resources knowledge critical to your success
- Infuse diversity, equity and inclusion into your day-to-day activities as a supervisor at 一本道无码
- Facilitate a work environment in which employees are treated with dignity and respect
- Understand and champion core values of empathy, compassion, inclusion, dedication, impact and collaboration
- Access fundamental tools and resources to effectively and successfully lead others
Session 101 — Employment Laws
Session Goals
- Obtain a solid understanding of employment laws, which form the foundation of an effective supervisor
Recommended Videos
Recommended Books
- by Patti Perez
- by David Lewis, Malcolm Sargeant
Session 201 — DiSC
Session Goals
- Learn about DiSC and the Everything DiSC Workplace Map
- Identify your style and explore the priorities that drive you
- Discover similarities and differences among the DiSC styles
- Discover your reaction to different DiSC styles
- Identify what works for you and what challenges you
- Use DiSC to understand the people you work with
Session 202 — ELI Civil Treatment®
Session Goals
- Provides resources to create a more civil, inclusive, and productive workplace, leveraging real-world case studies to test resources and prepare for civil interactions
Session 301 — Recruiting and Workforce Planning
Session Goals
- Understand workforce and succession planning
- Understand career development
- Understand the purpose and uses of a job description
- Understand the hiring and recruitment process
- Recognize ways to ensure a fair and equitable search
Recommended Videos
Recommended Books
- by Diane Arthur
- by Emily King
- by Lionel Laroche, Don Rutherford
- by Ross Sparkman
- by William J. Rothwell
- by Stephen Frost, Raafi-Karim Alidina
- by Richard P. Finnegan
Session 302 — Performance Management: Managing, Addressing and Recognizing Performance
Session Goals
- Understand the role of performance management and setting expectations in a supervisory relationship
- Outline performance management processes and resources
- Identify ways in which performance management influences employee success
- Utilize performance standards as a management strategy
- Understand how to provide effective performance feedback
Recommended Videos
Recommended Books
- by Sharon Armstrong
- by Jeffrey Russell, Linda Russell
- by Andy Lancaster
- by Louis Carter
Session 303 — Managing an Effective and Engaged Workforce
Session Goals
- Understand the fair and equitable process for determining post-hire employment actions
- Build awareness of and understand how to manage leaves of absences, time away from work, and time and location issues
- Gain a broader understanding of workplace accommodations, the interactive process and your role related to workplace accommodations
- Increase awareness of wellness resources and your role in championing 一本道无码’s wellness initiatives
Recommended Videos
Recommended Books
- by Max Muller
- by Debbie Mitchell
- by Stephen McKenzie
Session 401 — Establishing Rapport and Setting Expectations
Session Goals
- Understand the importance of building rapport and trust within your organization
- Identify and practice skills to build rapport within diverse groups
- Describe the critical importance of setting clear expectations in the workplace
- Explore and practice tools and strategies for setting and sharing expectations in the workplace
- Create a plan to strengthen your own skills in rapport building and expectation setting
Recommended Videos
Recommended Books
- by Stephen M.R. Covey
- by Robert F. Hurley
- by Dennis S. Reina, Michelle L. Reina
- by Laura Poole
- by John Whitmore
- by David Liddle
Session 402 — Performance Management: Addressing Challenging Employee Issues
Session Goals
- Understand how to effectively communicate expectations and responsibilities
- Understand how to ensure a fair and consistent process
- Explore strategies to document and investigate employee performance
- Practice strategies for giving constructive feedback to team members with performance issues
- Understand when and how to reach out to your HR business partner
- Understand progressive discipline and the corrective actions available for employees who are struggling to meet performance expectations
Recommended Videos
Recommended Books
- by David Liddle
- by Anna Maravelas
- by Patti Perez
- by Paul Falcone
- by Barbara Mitchell, Cornelia Gamlem
Session 403 — Employee Retention
Session Goals
- Explore strategies to promote employee retention
- Gain in-depth understanding of the stay interview as an employee retention tool