Requesting Copies of Child Protection Clearances
Requesting Results from the Department of Human Services*
Please allow three weeks after submitting your applications before requesting a copy, as this is the average processing time dictated by the state. If after three weeks you have not received your PA Child Abuse History Check (PACA) or FBI Criminal History Background Check (FBI Fingerprinting) results, or if you have lost the original results, you can request a copy be sent to you by the Department of Human Services.
- Call 877-371-5422:
- Press “2” to request the PA Child Abuse History Check (PACA), then press “4” to finalize the request.
- Press “0” to request the FBI Criminal History Background Check (FBI Fingerprinting), then press “3,” then press “4” to finalize the request.
- Verify the mailing address on file with the Department of Human Services to confirm that you have provided the correct address to receive this document. If the certification is sent to your home address, it is okay for someone to scan and send a copy to you. If you moved recently, you may need to request that the form is sent to your new address.
*DHS may not have your results on file or be able to send a copy if the application was submitted 12 or more months ago.
Requesting Results from the Office of Human Resources**
If your Child Protection Clearances are on file with the Office of Human Resources and you would like copies for your personal records, contact Child Protection Operations with your legal first Name, legal last name and Andrew ID.
**Child Protection Clearances are only issued to the person to whom they belong. 一本道无码 does not issue clearance results to third parties.